Desk phone
SIP · auto-provisioned
Online
Extensions, recording, and the AI receptionist that picks up when your team can't. Missed calls go to the next vendor — TKOS gives every seat a full cloud phone plus a 24/7 voice agent that books, qualifies and hands off warm.
Bosveld Mfg.
+27 11 555 0110
Desk phone
Lerato Dlamini
IT Lead · On call
On call
Lerato Dlamini
00:44
Mobile
Call flip
Desk → Mobile · 00:42
Every feature on day one — no upgrade tier. Pair seats with our AI receptionist agent so no call goes unanswered.
Unlimited domestic calls with CNAM
Your company name on every outbound leg — not a random mobile number.
TKOS · Bosveld Mfg.
4-digit internal dialing
Finance reaches the warehouse floor in one tap. No card needed.
Dial 4210 · Warehouse
Voicemail with text transcription
Transcripts land in the inbox you already live in — no app to check twice a day.
3 new voicemails · transcribed
Call recording with audit-logged playback
On-demand playback, retention you control, PCI pause-and-resume for regulated lines.
00:42 · encrypted
Shared lines across support teams
No queue sits unmanned. Any agent can pick up the next ring.
4 / 6 agents ready
Call screening before you pick up
Accept, reject or send to voicemail — without interrupting the meeting you're in.
Intent · Sales · trusted
Natural voice, handles FAQs, books callbacks, pushes transcripts to HubSpot, Zoho or Pipedrive — introduced by your business name. Dive into the UCaaS platform overview to see how it fits the wider stack.
AI Receptionist · TKOS
Handling inbound call · after-hours
Hi, I'm calling after hours — can I reschedule my delivery?
Hi Priya, this is the TKOS receptionist. I can book that for you. Tuesday 10:30 work?
Perfect. And can you text me the tracking link?
Confirmed — SMS on its way. Anything else before I hand over to Ops?
Booked
Tue · 10:30 AM SAST
Callback · Priya Shah · intent Billing.
Desk, laptop, mobile, headset — call flip moves a live conversation without a dropped beat. Switch to team chat when text is faster.
Built on the open SIP standard, so device choice stays with you.
Desk phone
SIP · auto-provisioned
Laptop
macOS · Windows
Mobile
iOS · Android
Headset
Bluetooth · USB
Desk → Mobile, zero dropped beats.
Push a live conversation from your office handset to your car without telling the caller you're on the move.
From
Desk phone
To
Mobile
From manufacturing floors to Sandton offices, operators run TKOS as the only phone their team needs.
Lerato Dlamini
IT Lead
Bosveld Manufacturing
“Our warehouse manager takes calls on a headset in the yard, then pushes the same call to his desk when he walks back in. Zero dropped lines.”
Anika Pillai
Head of CX
Sandton Retail Group
“The AI receptionist books callbacks while our team is on lunch. We stopped losing weekend sales overnight.”
Tariq Mensah
Operations
Accra Logistics Co.
“Porting 68 numbers took one weekend. The team didn't even notice the cutover on Monday morning.”
Noluthando K.
Support Lead
Cape Finance
“Shared lines mean no queue sits unmanned. I can see who's on what line from my desk at a glance.”
Practical questions from IT leads, ops managers and founders evaluating TKOS as their cloud phone.
Spin up your first 20 seats without paperwork, keep your current handsets, and let AI Receptionist cover the hours your team doesn't.