Discovery1:42
Discovery — magic question
“What would have to be true at the end of the trial for you to consider this a no-brainer?”
Devon M.
Every sales conversation transcribed, summarised, and searchable — so pipeline reviews run on evidence, not memory. One archive across voice, video, and chat.
Sarah Kruger · Northstar Co.
Discovery · 24 min · Devon M.
04:12
Sarah K.
The price is higher than what I budgeted — can we look at a smaller package first?
04:18
Devon M.
Totally fair. We can run a 40-seat pilot first and grow into the full plan after the trial.
No second tool, no manual hand-off. Built on conversation intelligence, the recording, summary, action items, and transcript land on the contact record before your rep is on the next call.
Recording
Full-fidelity audio with the AI summary on top.
AI summary
Three-paragraph recap anyone on the team can read in 30 seconds.
Action items
Owner-tagged tasks pushed straight into the CRM record.
Searchable transcript
Indexed and linked to the contact — with timestamps and speakers.
Action items · auto
Northstar discovery · pushed to HubSpot
Filter the archive by stage, owner, objection or outcome — synced via the HubSpot integration.
“What would have to be true at the end of the trial for you to consider this a no-brainer?”
“Totally fair — let's run a 40-seat pilot first and grow into the full plan.”
“We hear that a lot. The difference is we're the phone system, not a layer on top.”
“Thursday at 10 — I'll bring our solutions engineer and we'll wire up the CRM live.”
“I'll send you a one-pager you can drop into your VP's inbox before the Tuesday call.”
“Ten days in — three of your team are using it daily, want me to send the contract?”
Filters
Stage
Owner
Objection
Outcome
5 matching calls · sorted by relevance
Win rate · 60%Sarah Kruger
Northstar Co. · Discovery
Jamal Reyes
Loft & Hatch · Discovery
Mei Wong
Bridgewater AI · Discovery
Ben Adler
Concord Group · Discovery
Lerato Ndlovu
Ocean Crest · Discovery
Consent, retention and redaction live in the same admin console as agent assist — credit cards, health details and regulated patterns masked automatically.
For category framing, see the Gartner sales engagement glossary.
Per-queue retention
Finance kept longer, prospecting kept shorter — your call.
Auto redaction
Sensitive tokens are masked in audio and transcript.
Region-aware compliance
Disclosure rules enforced per region and queue automatically.
Privacy console · org-wide
Masking rules
Retention by queue
Transcript redaction · before → after
Raw
My card ends in 4242-1234-5678-9010 and the CVV is 412.Stored
My card ends in and the CVV is .Sales leaders, founders, and RevOps teams use Call Intelligence to coach with patterns instead of feelings — and stop paying for a second tool stitched on top of the phone system.
Devon Mitchell
VP of Sales
Northwind Software
“We dropped Gong the day this launched. Same searchable archive, same objection mining — without a second login or a second invoice.”
Saanvi Iyer
Head of Revenue Operations
Brightsail SaaS
“Onboarding new reps used to take six weeks. They now learn from a tagged library of winning calls and close their first deal in three.”
Cole Henderson
Sales Manager
Helios Industrial
“Pipeline review actually moves now. I filter by objection raised, watch the relevant 90 seconds, and coach exactly the right rep on exactly the right call.”
Yara Bensalem
Co-Founder
Ledgerly
“Action items push to HubSpot the second the call ends. My reps stop forgetting follow-ups and our forecast accuracy went up two notches.”
What sales leaders, RevOps and founders ask before retiring a separate conversation intelligence tool.
Stop paying for a separate conversation intelligence tool. TKOS runs the analysis on the same calls your reps are already making — one vendor, one workspace, one bill.