How long are recordings retained?

Standard retention runs at ninety days, with longer retention available on higher tiers.

Does STIR/SHAKEN attestation make a measurable difference?

Most teams see a clear lift in answer rates once full attestation is in place — fewer 'spam likely' labels on caller ID.

Can we integrate with our DNC list and CRM?

Yes. The dialer scrubs against internal and external DNC lists, and consent state syncs to and from your CRM in real time.

Are recordings encrypted at rest and in transit?

Yes. SIP signalling and RTP are encrypted, recordings are stored encrypted, and access is governed by role-based controls.

Solutions · Finance

A calling stack your compliance team will sign off on.

Recording on every line. STIR/SHAKEN on every outbound. Audit logs ready for the next review.

Get A Free Trial See Pricing

STIR/SHAKENTCPA-AwareEncrypted RecordingAudit Trail

REC

Grade A

+27 11 402 8811

STIR/SHAKEN Verified · Outbound · 4m 17s

Full call recording
Encrypted · Retained 7 yr
STIR/SHAKEN · Grade A
Every outbound call attested
TCPA cleared · DNC active
Real-time consent check
AI sentiment · ▲ Positive
Score: 0.84 · Flagged: none
Audit hash logged
8f2a91c4… · immutable

Sentiment · call timeline▲ Positive

Answer Rate Lift

18%

→

47%

+29pp

with STIR/
SHAKEN

Audit Log

Today

12,847

calls logged · FINRA-ready export

Compliance · Out of the Box

Compliance that ships out of the box.

Six controls turn on the day you sign in, including call recording by default. No add-on contracts, no bolted-on third-party recorder, no separate compliance vendor.

6 of 6 controls active

Last reviewed · 14 days ago

TKOS · Compliance Profile

All checks passed

Full call recording

With redaction on sensitive segments and long retention options.

PCI-aligned

STIR/SHAKEN attestation

Applied to every outbound call to keep your numbers off spam lists.

Full A

TCPA-aware dialers

DNC scrub and consent tracking on every contact.

DNC live

Encrypted SIP & RTP

Signalling and media encryption with audit logs ready for export.

TLS · SRTP

AI sentiment routing

Lifts upset prospects to a senior advisor before the line drops.

Real-time

Conversation intelligence

Flags risky phrases for compliance review automatically.

Auto-flag

Outbound · Connect Rate

Outbound calls that actually get answered.

Local caller ID + STIR/SHAKEN attestation reduce spam-flagging. Smart contact center routing and encrypted call recording capture every interaction — aligned with the TCPA rules.

Local caller ID per region — calls look like they come from next door.
Full STIR/SHAKEN attestation across every outbound number.
Smart routing on intent, advisor skill and language match.

Before

Without attestation

Incoming

Spam Likely

+1 415 ··· 4421

rejected by carrier

Answer rate18%

After · TKOS

Full attestation

Incoming

Veld Capital

+1 415 222 0199 · verified

Attestation A · accepted

Answer rate47%

Average measured lift

Across 12 outbound desks · 30-day rolling window

+29pp

Audit · Searchable Archive

A clean trail for the auditor.

Every recording, transcript, consent stamp and supervisor action lives under one searchable archive backed by our unified communications platform. When the auditor asks for a sample, your compliance team pulls it in minutes rather than days, with toll-free numbers attached to every record.

consent stamp:on AND advisor:"P. Govender"

RecordingTranscriptConsentSentiment4 of 12,847 records · 1.8s

TXN-89412P. Govender · Anchor LendingToday · 10:4212:34+0.82ON

TXN-89407P. Govender · Anchor LendingToday · 09:1808:47+0.41ON

TXN-89376P. Govender · Veld CapitalYesterday · 16:0221:12−0.18ON

TXN-89351P. Govender · Veld CapitalYesterday · 11:3406:09+0.92ON

Consent & recording chain verified90-day retention default · longer on higher tiersExport: CSV · ZIP · PDF

Customer Stories

Risk and operations, finally aligned.

Heads of compliance, sales managers and ops leads on what changed when the recording, attestation and routing were no longer a stitched-together stack.

Marcus Steyn

Head of Compliance

Veld Capital

5.0

“Our auditors pulled a sample within minutes. Recordings, transcripts and consent stamps were all in one place.”

Audit Trail

Priya Govender

VP Sales

Anchor Lending

5.0

“Connect rates jumped the day full attestation went live. Our outbound desk reaches more borrowers in fewer hours.”

STIR/SHAKEN

Dale Henderson

Operations Director

Northstar Brokers

5.0

“Sentiment routing lifts upset prospects to a senior advisor before the line drops. Saves at least one renewal a week.”

Sentiment Routing

Lwazi Mahlangu

Compliance Manager

Acacia Wealth

4.5

“DNC scrub and consent tracking on every contact means our outbound reps stop second-guessing the dialer.”

TCPA Aware

FAQ

What risk & compliance ask on day one.

Specific to regulated financial-services workloads. Need a deeper review? Your account manager can walk through individual rule alignment.

Yes. Recordings, supervisor controls and audit logs are structured for finance reviews. Specific rule alignment can be confirmed with your account manager.

Get A Free Trial

Every call captured. Every action explained.

Spin up STIR/SHAKEN, encrypted recording and audit-ready logs in under a day. Compliance gets the trail; sales gets the answer rate.

Get A Free Trial See Pricing

14-day trialNo credit card requiredPort your numbers freeMonth-to-month billing

Solutions · Finance

A calling stack your compliance team will sign off on.

Recording on every line. STIR/SHAKEN on every outbound. Audit logs ready for the next review.

Get A Free Trial See Pricing

STIR/SHAKENTCPA-AwareEncrypted RecordingAudit Trail

REC

Grade A

+27 11 402 8811

STIR/SHAKEN Verified · Outbound · 4m 17s

Full call recording
Encrypted · Retained 7 yr
STIR/SHAKEN · Grade A
Every outbound call attested
TCPA cleared · DNC active
Real-time consent check
AI sentiment · ▲ Positive
Score: 0.84 · Flagged: none
Audit hash logged
8f2a91c4… · immutable

Sentiment · call timeline▲ Positive

Answer Rate Lift

18%

→

47%

+29pp

with STIR/
SHAKEN

Audit Log

Today

12,847

calls logged · FINRA-ready export

Compliance · Out of the Box

Compliance that ships out of the box.

Six controls turn on the day you sign in, including call recording by default. No add-on contracts, no bolted-on third-party recorder, no separate compliance vendor.

6 of 6 controls active

Last reviewed · 14 days ago

TKOS · Compliance Profile

All checks passed

Full call recording

With redaction on sensitive segments and long retention options.

PCI-aligned

STIR/SHAKEN attestation

Applied to every outbound call to keep your numbers off spam lists.

Full A

TCPA-aware dialers

DNC scrub and consent tracking on every contact.

DNC live

Encrypted SIP & RTP

Signalling and media encryption with audit logs ready for export.

TLS · SRTP

AI sentiment routing

Lifts upset prospects to a senior advisor before the line drops.

Real-time

Conversation intelligence

Flags risky phrases for compliance review automatically.

Auto-flag

Outbound · Connect Rate

Outbound calls that actually get answered.

Local caller ID + STIR/SHAKEN attestation reduce spam-flagging. Smart contact center routing and encrypted call recording capture every interaction — aligned with the TCPA rules.

Local caller ID per region — calls look like they come from next door.
Full STIR/SHAKEN attestation across every outbound number.
Smart routing on intent, advisor skill and language match.

Before

Without attestation

Incoming

Spam Likely

+1 415 ··· 4421

rejected by carrier

Answer rate18%

After · TKOS

Full attestation

Incoming

Veld Capital

+1 415 222 0199 · verified

Attestation A · accepted

Answer rate47%

Average measured lift

Across 12 outbound desks · 30-day rolling window

+29pp

Audit · Searchable Archive

A clean trail for the auditor.

consent stamp:on AND advisor:"P. Govender"

RecordingTranscriptConsentSentiment4 of 12,847 records · 1.8s

TXN-89412P. Govender · Anchor LendingToday · 10:4212:34+0.82ON

TXN-89407P. Govender · Anchor LendingToday · 09:1808:47+0.41ON

TXN-89376P. Govender · Veld CapitalYesterday · 16:0221:12−0.18ON

TXN-89351P. Govender · Veld CapitalYesterday · 11:3406:09+0.92ON

Consent & recording chain verified90-day retention default · longer on higher tiersExport: CSV · ZIP · PDF

Customer Stories

Risk and operations, finally aligned.

Heads of compliance, sales managers and ops leads on what changed when the recording, attestation and routing were no longer a stitched-together stack.

Marcus Steyn

Head of Compliance

Veld Capital

5.0

“Our auditors pulled a sample within minutes. Recordings, transcripts and consent stamps were all in one place.”

Audit Trail

Priya Govender

VP Sales

Anchor Lending

5.0

“Connect rates jumped the day full attestation went live. Our outbound desk reaches more borrowers in fewer hours.”

STIR/SHAKEN

Dale Henderson

Operations Director

Northstar Brokers

5.0

“Sentiment routing lifts upset prospects to a senior advisor before the line drops. Saves at least one renewal a week.”

Sentiment Routing

Lwazi Mahlangu

Compliance Manager

Acacia Wealth

4.5

“DNC scrub and consent tracking on every contact means our outbound reps stop second-guessing the dialer.”

TCPA Aware

FAQ

What risk & compliance ask on day one.

Specific to regulated financial-services workloads. Need a deeper review? Your account manager can walk through individual rule alignment.

Yes. Recordings, supervisor controls and audit logs are structured for finance reviews. Specific rule alignment can be confirmed with your account manager.

Get A Free Trial

Every call captured. Every action explained.

Spin up STIR/SHAKEN, encrypted recording and audit-ready logs in under a day. Compliance gets the trail; sales gets the answer rate.

Get A Free Trial See Pricing

14-day trialNo credit card requiredPort your numbers freeMonth-to-month billing

A calling stack your compliance team will sign off on.

Compliance that ships out of the box.

Outbound calls that actually get answered.

A clean trail for the auditor.

Risk and operations, finally aligned.

What risk & compliance ask on day one.

Q1.Is the platform ready for FINRA-style audits?

Q2.How long are recordings retained?

Q3.Does STIR/SHAKEN attestation make a measurable difference?

Q4.Can we integrate with our DNC list and CRM?

Q5.Are recordings encrypted at rest and in transit?

Every call captured. Every action explained.

A calling stack your compliance team will sign off on.

Compliance that ships out of the box.

Outbound calls that actually get answered.

A clean trail for the auditor.

Risk and operations, finally aligned.

What risk & compliance ask on day one.

Q1.Is the platform ready for FINRA-style audits?

Q2.How long are recordings retained?

Q3.Does STIR/SHAKEN attestation make a measurable difference?

Q4.Can we integrate with our DNC list and CRM?

Q5.Are recordings encrypted at rest and in transit?

Every call captured. Every action explained.