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AI Suite · Voice & Chat Agents

An AI teammate that picks up, qualifies and books.

Deploy voice and chat agents trained on your business. They answer after-hours, book on your calendar, and hand warm context to a human when it matters.

Get A Free TrialSee Pricing
< 72 h
Time to launch
24 / 7
Coverage
+38%
Captured leads
24/7 Active · 12 live chats
98% resolved · no wait

TKOS AI Assistant

Powered by TKOS · always on

LIVE DEMO
C

Hi! What can TKOS AI handle for me?

Bookings, billing & support — 24/7. Zero wait time, any channel.

C

Can you reschedule my Thursday appointment?

Rescheduled · Friday 10 AM

SMS confirmation sent · Dr. Sithole

C

What's my invoice total for this month?

Try:

Track my orderCancel subscriptionSpeak to agent
Ask me anything
What the bot handles

Four moves. Every conversation. Every night and weekend.

Pair this with our AI receptionist for live call handling. Each move below is tuned by your team — set thresholds, choose intents, and the bot picks up before voicemail ever does.

Answer

First touch, every time.

Picks up inbound voice, chat, SMS or WhatsApp in under two seconds — even at 2 a.m. on a holiday.

  • Sub-400ms voice latency
  • Tone-matched to your brand
  • Graceful fallback to voicemail
Qualify

Only the good leads hit a human.

Runs your qualification script, captures structured data and scores every conversation as it goes.

  • Custom qualification fields
  • Lead scoring
  • CRM-ready payload
Book

Straight onto your calendar.

Native calendar and CRM actions. No scheduling links, no back-and-forth, no double-bookings.

  • Google, Microsoft, HubSpot
  • SMS & email confirmations
  • Buffer-time aware
Escalate

Hands off warm, not cold.

When it matches an escalation rule, it transfers live with a summary, transcript and sentiment score.

  • Warm transfer with context
  • Sentiment & intent flags
  • Confidence thresholds
Before · after

The same prospect. A very different Tuesday.

Try our personal assistant for round-the-clock service.

Before · voicemail + delayed replyno booking

Hi, are you open on Saturday?

Thanks for your message! We'll get back to you during business hours.

Can I book a consult for Tuesday?

(no reply — 14 hours later)

With TKOS AI agentbooking + CRM updated

Hi, are you open on Saturday?

Yes — Saturday hours are 9am to 2pm. Want me to check a specific service?

replied in 1.4s

Can I book a consult for Tuesday?

Sure — Tuesday at 10:30, 2:00 or 4:15 is open. Which works?

replied in 1.2s

10:30 please.

Booked. Sent a confirmation to the mobile on file. A specialist will greet you on arrival.

booked · CRM updated

Guardrails

Trained to sound like you. Built to stay that way.

Every deployment ships with the guardrails a regulated business expects — auditable, versioned and controllable from a single admin, drawing on conversational AI standards.

Tone of voice

Match your brand playbook — professional, casual, playful, or formal.

Escalation rules

Hand off on low confidence, high sentiment, or explicit keywords.

PII redaction

Sensitive data redacted before it ever reaches the model.

Languages

10+ first-class languages, with agent-level language detection.

Hours & coverage

Always-on, after-hours-only, or region-specific windows.

Knowledge scope

Restrict answers to your approved documents and product catalogue.

Launch

From first prompt to live number in 72 hours.

Bundle a website chatbot for the same launch window.

Day 1

Ingest & train

Site, help center, product docs and past tickets ingested. Your draft agent answers on a staging number.

Day 2

Refine & guardrail

You correct answers, tune tone, set escalation rules and wire the CRM and calendar.

Day 3

Go live

Ported numbers go live. You monitor in real time. Every conversation is logged, scored and reviewable.

Customer Stories

Teams whose AI teammates closed more business overnight.

Real rollouts of TKOS AI Suite — voice and chat agents, qualifying leads, booking appointments, answering after-hours.

ER

Elena Rossi

VP of Support

Finova Credit Union

5.0

“After-hours volume used to overwhelm the queue. Ava handles the first touch and hands warm context to our agents at nine a.m. sharp.”

AI Suite
JB

Jordan Bell

Managing Partner

Bell & Cross Legal

5.0

“The chatbot qualifies cases overnight and drops them into our CRM by morning. Our intake team starts the day with a queue instead of an empty inbox.”

AI Suite
AH

Amira Hassan

Head of Sales

Northbloom Realty

4.9

“Our reps lean on the AI dialer scripts and the bot catches calls they miss. Conversion on cold lists jumped eighteen percent.”

AI Suite
DW

David Whitfield

Director of Revenue Ops

Southline Medical

5.0

“The agent books appointments, confirms insurance on file, and escalates anything it isn't sure about. That one workflow paid for the platform.”

AI Suite
FAQ

Questions product and ops leaders ask about AI agents.

Everything a CX, revenue or IT lead needs to scope a live deployment of TKOS AI voice and chat agents.

We ingest your website, help center, product docs and past tickets during onboarding. You refine its answers through a web console — every correction shapes future behavior, with full versioning and rollback.

Get A Free Trial

A teammate that answers every time.

Deploy a trained voice or chat agent in under 72 hours. Keep your brand. Keep your systems. Escalate to humans exactly when you choose.

Get A Free TrialSee Pricing
Free trialNo card requiredPort numbers freeMonth-to-month billing
TKOS — Tech Knowledge Open Systems

Africa's #1 Dynamic & Reliable Telecom Leader

Cloud phone, AI contact center and unified communications on one tier-1 SA telecom network.

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