Always on
00:00 – 24:00
AI receptionist
Picks up around the clock and books straight into the calendar.
HIPAA-ready calling, an AI receptionist for after-hours bookings, and reminders that actually reach the patient.
Today's Queue
AI Call Summary
Last call · 9:47 AM
Inbound · Rebook request
James T.
Requested earlier slot · Dr. Sithole · Tue 10am
Rescheduled · SMS confirmed
Every line below shows up the day you sign in, including online fax — no add-on contracts, no third-party seat fees.
00:00 – 24:00
Picks up around the clock and books straight into the calendar.
24h before
Automated reminders that bring no-show numbers down.
All sessions
Business Associate Agreement on request and access logging by default.
Records · Scripts
Built in for referrals, scripts and records — no machine on the desk.
Multi-site
Routing for groups, satellite rooms and home visits under one account.
Sensitive segments
Recording with redaction on sensitive segments and full audit trail.
HIPAA Security Rule controls baked in — access logged, redactable call recording, and 99.9% uptime on our hosted phone system, aligned with the HIPAA rule.
Audit Log · Today
Recording segment redacted
Auto-redactPHI access · Dr. Sithole
LoggedBilling export requested
LoggedBAA document accessed
Audit trailControls
Encryption
In transit & at rest
Data Residency
ZA · regional lock
BAA Status
Signed & on file
PHI Redaction
Auto + manual
AES-256
Encryption
180 days
Audit logs
99.9%
Uptime SLA
Our AI receptionist platform answers common questions, books appointments and routes urgent issues to a clinician on call. Patients hear a calm voice in English or in their home language; your team wakes up to a clean diary, with call recording on every interaction.
Last night · 23:47
Patient calls after the team has gone home. The line keeps ringing — TKOS picks up before voicemail.
TKOS · AI receptionist
liveHi, can I see Dr. Mokoena tomorrow?
She has 9:30 or 11:00. Shall I book the 9:30?
9:30 works.
Morning · 08:00
Front desk arrives. The diary is already filled out and reminders are queued for tomorrow's patients.
Practice owners and clinical operations leads on what changed when TKOS picked up after 5pm.
Dr. Lerato Mokoena
Practice Owner
Sandton Family Health
“Our after-hours line used to roll to voicemail. Now it books appointments while we sleep, and the morning list is already full.”
Nadia Patel
Practice Manager
Highveld Pediatrics
“SMS reminders dropped our no-show rate by almost a third in the first month. The team finally has space to actually run intake.”
Kabelo Dlamini
IT Director
Riverside Health Group
“The BAA was straightforward, access logging is in place, and recordings are redacted. Compliance signed it off without back-and-forth.”
Sister Anneke V.
Charge Nurse
Garden Route Day Clinic
“Patients hear a calm voice in their home language, get booked, and we get a clean handover. The line just keeps answering.”
The healthcare-specific things our customers raised in the first call. Anything we missed — drop a note to the team.
Spin up an AI receptionist, send your first SMS reminder and walk into Monday with a fuller diary. Setup runs in under a day.