Dr. Amina Sesay
Practice Administrator
Umhlanga Medical Group
“Our medical reception doesn't touch a fax machine anymore. Referrals drop straight into the patient record, time-stamped and signed.”
Send and receive secure fax from email, web or mobile — with the audit trail your compliance officer actually wants.
Routing
+27 11 555 0142 → +27 21 880 4400
Delivered today
2,418pages
Patient referral · pt #44829
Umhlanga Medical → Inkosi Cardiology
Delivery ledger
Live · audit trail
Drafted
Cover · 14 pages
E-signed
DocuSign · Dr. Sesay
Encrypted
AES-256 · TLS 1.3
Audit logged
HIPAA · BAA on file
Delivered
Recipient · 14:02:18
Retention policy
7 yrs contracts · 30 days one-off
Everything the regulators expect a fax channel to do — without the jamming paper tray. Built for our healthcare solution and other compliance-heavy industries.
Compose like an email and route to a fax number. The recipient gets the document, you get a confirmation.
Inbound fax lands next to your calls, voicemail and SMS — searchable, tagged and assignable.
Per-send audit logs with policy enforcement. BAA signed on healthcare configurations.
One template, hundreds of contacts. Mail-merge style — without the mail-merge spreadsheet.
Native plugs into DocuSign, Adobe Sign and SignNow — fax the signed PDF in one motion.
Keep the fax number on your letterhead. Standard port window 10–14 business days.
Fax stays an add-on so base plans stay lean — heavy senders pay only for the capacity they use, like our finance solution workloads.
Pages / mo / seat
1,200+
regulated firms
Pages / mo / seat
< 12
other tenants
Tenants using fax in any given month
Last 12 monthsHealthcare practices
Law firms
Wealth & finance
All other TKOS tenants
TKOS internal usage data, anonymized across active tenants.
HIPAA controls ship on healthcare configurations with a BAA available. Retention rules are set per folder — contracts keep for seven years and one-off faxes clear out in thirty days. Pair with SMS messaging on the same number.
For the underlying rule, read the HHS HIPAA guidance directly.
Per-folder retention
Contracts keep for 7 years. One-off faxes clear after 30 days.
Encrypted storage
AES-256 at rest, TLS 1.3 in transit. Tenant-keyed encryption.
BAA on request
Healthcare configurations ship with a Business Associate Agreement.
Per-send audit log
Sender, receiver, page count, timestamp — every event signed.
Audit ledger · Read-only
Umhlanga Medical · /reception/fax/
Referral · pt #44829
reception@umhlanga
Lab results · LR-9821
BAA-Cardio-Dr-N
Insurance auth · IA-7711
billing@umhlanga
Referral pack archived · 7y hold
system
Patient consent · PC-3308
reception@umhlanga
Dr. Amina Sesay
Practice Administrator
Umhlanga Medical Group
“Our medical reception doesn't touch a fax machine anymore. Referrals drop straight into the patient record, time-stamped and signed.”
Sarah Jenkins
Chief Risk Officer
Bridgeport Financial Group
“Moving our loan disclosures to TKOS wasn't just about convenience—it was about the audit trail. We have one document that leaves this office.”
Karabo Mthembu
Managing Partner
Mthembu & Associates
“We pay for fax on twelve seats — paralegals and partners — instead of every license. The economics finally make sense.”
Lerato Daniels
Compliance Officer
Nedford Trust
“The audit log alone replaced a binder our compliance team kept for years. Every send is traceable in two clicks.”
The questions IT, legal and reception always ask before fax goes live — answered up front.
Keep the rest of your tenant fax-free. The teams that need fax pay only for the capacity they actually use.