Does it work on rugged Android devices?

Yes. Android 8 and above is supported, and MDM enrollment is straightforward.

Can we push events into our TMS?

Yes. Webhooks and the REST API connect to most TMS and WMS platforms, including custom-built ones.

What does redundancy look like during an outage?

Calls are routed across multiple regional carriers with automatic failover, so a single-line failure or weather event does not silence the depot line.

Can we keep our existing depot phone numbers?

Yes. Number porting is included on every plan and most regional providers complete in 7 to 21 days.

Solutions · Logistics

Never miss a dispatch call.

Multi-depot routing. AI overflow for the long shifts. Hunt groups that move calls fast — so drivers, dock leads and brokers always reach a human voice.

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Multi-SiteHunt GroupsAndroid Friendly99.9% Uptime SLA

Driver · DBN-04

+27 31 ··· 8821

Dock Lead · CT-01

+27 21 ··· 2290

Broker · Inbound

+27 11 ··· 0034

TKOS

10 live

Cape Town

4 agents · ringing

Ringing

Joburg

Live · 2:14

Live

AI Overflow

Handling now

Active

3 depots · all live

99.9% uptime SLA

Built for distributed operations

One ops board. Every depot, live.

See the live state of every site at a glance — with hunt groups, queue depth, an auto attendant and the next dispatcher up, all in one view.

Cape Town · CT-01

Coastal hub

Live

Live calls

In queue

Next ETA

00:42

Ring all · 12s

Hunt group

DMPVAS3 on shift

+27 11 ··· 0021ringing

Joburg · JB-02

Inland gateway

Live

Live calls

In queue

Next ETA

01:08

Round robin · 18s

Hunt group

TKRNSMFK4 on shift

+27 11 ··· 0021ringing

Durban · DB-03

Port depot

Live

Live calls

In queue

Next ETA

00:00

Longest idle · 10s

Hunt group

BVMK2 on shift

+27 11 ··· 0021ringing

Per-site numbers, users and rules

Hunt groups tuned for dispatchers

Softphones on Android tablets and rugged handsets

AI receptionist for after-hours and overflow

SMS for ETA changes and exception alerts

Number porting so depot lines stay the same

Reliability you can plan around

The line stays live so the trucks keep moving.

Multi-region tier-1 routing with carrier failover on our unified communications platform — calls roll silently to the next carrier, with toll-free numbers reachable through every failover.

Multi-carrier failover across regional networks

Encrypted SIP signalling with audit-ready logs

Sub-second route convergence on a degraded leg

Uptime SLA

99.9%

measured monthly

Live failover · last 60 s

Carrier A · primary

74%

Carrier B · standby

18%

Carrier C · regional

Region · ZA-1Convergence · 0.6 s

Plays nicely with the systems you run

From TMS event to driver SMS — without a handset.

Webhook and REST API hooks slot into major TMS and WMS platforms. A booking change in the TMS can trigger an SMS message to the driver without anyone picking up a phone, all while staying within ICASA regulator guidance.

01 · TMS

Booking change

A pickup window slips by 30 minutes inside your TMS dashboard.

load #L-22841

02 · TKOS

Webhook fires

TKOS receives the event over HTTPS and matches it to the driver and depot.

POST /webhooks/tms

03 · Driver

SMS lands

Driver gets a single text with the new pickup time — no phone call needed.

SMS · delivered

See pricing

Customer Stories

Trusted by operators that cannot afford a quiet phone.

Freight, last-mile and 3PL teams running TKOS as their dispatch backbone.

Sipho Khumalo

Operations Director

Ridgeway Freight

5.0

“We swapped three vendors for one TKOS account over a weekend. Dispatch picked it up without a training session.”

Gerrit van Zyl

Fleet Director

IronRoad 3PL

5.0

“We operate 24/7, knowing TKOS has a 99.9% Uptime SLA and automatic carrier failover gives us peace of mind. The line stays live, so our trucks stay moving”

Helena Roux

Head of Network

Vanta Logistics

5.0

“AI overflow took the 2am calls off our duty manager. She finally sleeps on her on-call nights.”

Pravesh Naidu

Fleet Manager

Eastline 3PL

5.0

“Booking changes in our TMS now ping the driver via SMS automatically. We stopped phoning to chase ETAs.”

FAQ

What dispatch teams ask first.

Common questions from logistics, fleet and 3PL operations teams. Your account manager can walk through depot-specific setup.

Yes. Each depot manages its own users, extensions, caller IDs and number pool under one parent account.

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Keep dispatch live, no matter the shift.

A 14-day trial across every depot, with number porting help and a launch engineer on call.

Get A Free Trial See Pricing

14-day trialNo credit card requiredNumber porting included99.9% uptime SLA

The line stays live so the trucks keep moving.

Multi-region tier-1 routing with carrier failover on our unified communications platform — calls roll silently to the next carrier, with toll-free numbers reachable through every failover.

Multi-carrier failover across regional networks

Encrypted SIP signalling with audit-ready logs

Sub-second route convergence on a degraded leg

Never miss a dispatch call.

One ops board. Every depot, live.

The line stays live so the trucks keep moving.

From TMS event to driver SMS — without a handset.

Booking change

Webhook fires

SMS lands

Trusted by operators that cannot afford a quiet phone.

What dispatch teams ask first.

Q1.Will the system run across multiple depots?

Q2.Does it work on rugged Android devices?

Q3.Can we push events into our TMS?

Q4.What does redundancy look like during an outage?

Q5.Can we keep our existing depot phone numbers?

Keep dispatch live, no matter the shift.

Never miss a dispatch call.

One ops board. Every depot, live.

The line stays live so the trucks keep moving.

From TMS event to driver SMS — without a handset.

Booking change

Webhook fires

SMS lands

Trusted by operators that cannot afford a quiet phone.

What dispatch teams ask first.

Q1.Will the system run across multiple depots?

Q2.Does it work on rugged Android devices?

Q3.Can we push events into our TMS?

Q4.What does redundancy look like during an outage?

Q5.Can we keep our existing depot phone numbers?

Keep dispatch live, no matter the shift.