How are numbers ported in?

A dedicated porting lead handles the full process with your losing carrier. Most ports complete in 5–10 business days with zero downtime and no carrier fees on either side.

Do agents need to be in the office?

No. Every extension runs on desktop and mobile apps, in the browser, and on any SIP handset. Agents keep the same number at home, on the road, or at the office.

Is the auto-attendant customizable?

Yes. Build multi-level IVRs visually, with time-of-day routing, holiday overrides, skill-based queues and voicemail-to-email — all self-serve in admin.

What happens if our internet goes down?

Automatic call-forwarding to a mobile failover number or another site kicks in instantly, and voicemail continues to capture inbound. When your link recovers, the system reverts without admin intervention.

Hosted Phone · Cloud PBXv3.8

Your business phone system, without the rack.

A cloud-native PBX that replaces legacy hardware in a weekend — every extension, every IVR, every voicemail, on a platform your team can actually run.

Get A Free Trial See Pricing

Desk phoneMobileDesktopBrowser

cloud PBX · admin+27 82 100 0001

capacity

Live load

3 queues

healthy

On call

Idle

Wrap-up

Active call

auto-cycling

Ext. 4012 · Sarah Kruger

LIVE

Sales · queue: Support · 02:14

4012
Sarah Kruger
SalesOn call
4087
Daniel Achebe
EngIdle
4204
Lerato Mokoena
ITIdle
4156
Tunde Bello
OpsIdle

Queue

3 calls

Avg wait

0:18

Agents

12 / 14

1 extension · 4 devices

desk · mobile · desktop · browser

99.9%

carrier-grade SLA

Any device

One extension lives on every device you already use.

A single line of numbers, voicemail and routing rules — reflected perfectly on desktop, mobile, browser and SIP hardware. No reprovisioning, ever. Try our business phone service.

Desktop

Mac · Windows

Ext. 1021

Mobile

iOS · Android

Ext. 1021

Browser

Any tab, no install

Ext. 1021

Desk phone

SIP handsets

Ext. 1021

Launch plan

Five steps. One weekend. Your numbers stay live.

A dedicated cutover lead owns every step end-to-end. You stay focused on customers; we handle handsets, ports and dial-plans, with auto attendant setup included.

Discovery

Extension plan, call flows, IVR tree

Provision

Auto-config 50 handsets at once

Port orders

Submitted with zero customer effort

Pilot

Parallel running with your old PBX

Cutover

Friday night; live Monday morning

Everything you expect

Enterprise PBX features, without the enterprise rollout.

Every feature an IT lead has spent years wiring together, shipped in a single admin panel. Every change is one click, not a ticket. Get toll-free numbers on the SIP standard.

IVR · Main line+1 ••• 555 0110

Time-of-dayHoliday rulesOverflow → callback

Auto-attendant & IVR

Multi-level menus, time-of-day routing, holiday overrides. Build it visually; no scripting.

Inbox · voicemail3 new

Carla M.
00:42
New
Unknown
01:15
New
Jordan B.
00:28
Read

Voicemail-to-email

Audio, transcript and caller ID delivered to the right inbox — or a channel in your team messenger.

Hunt group · Sales1 in queue · 0:08

MKLRAMJBRinging → Maya

Pickup

94%

Avg ring

0:06

Today

318

Longest-idleFallback: voicemail · 25s

Hunt groups

Ring teams sequentially, simultaneously, or by longest-idle. Change groups from a browser tab.

REC00:42 / 04:18

Carla M.→ ext 1021Sales · inbound

AES-256PCI pause7-yr retention1.4 MB · S3

Call recording

On-demand or always-on. AES-256 at rest, with granular retention and access controls.

Presence · BLFSales floor · 12 keys

Mayaext 201K1—Available
Lucasext 204K202:14On call
Ayandaext 215K3—DND

1 free1 busy1 DNDLive · 200ms

Presence & BLF

Live status shared across desk phones, mobile and desktop. Never transfer to a busy colleague.

Calls · past 24h

1,284+12.4%

24h7d30d

Answer

92%

AHT

4:12

Abandon

2.1%

Call analytics & call queues

Live wallboards with queue depth, SLA and abandonment — self-serve drill-downs to every call-record row.

Customer Stories

Teams that retired their on-prem PBX for a login.

Verified migrations from legacy PBXs to TKOS Hosted Phone System.

Carla Mendez

Head of Operations

Prime Roofing

4.9

“Four locations ran on four legacy PBXs. The migration took a weekend. We kept every number and cut our phone bill by thirty-one percent.”

Cloud Phone

Marcus Obi

Founder & CEO

Lagos Freight Works

4.9

“We picked up every driver call across three depots on one platform. Dispatch response dropped from minutes to seconds.”

Cloud Phone

Kenji Watanabe

Operations Lead

Saitō Logistics

4.8

“Porting our numbers was painless and carrier reporting finally matches what finance sees. Nothing falls between the cracks anymore.”

SIP Trunking

Priya Shah

Director of CX

Harborlight Swim

4.8

“Reps work from home and the office without changing a single extension. Our callers never notice the difference.”

Cloud Phone

FAQ

Questions IT leaders ask before moving to a hosted PBX.

Everything an IT or operations lead needs to scope a cloud phone rollout on TKOS.

Yes. TKOS is SIP-standard and auto-provisions certified Yealink, Poly, Cisco, Grandstream and Fanvil handsets. If your phones are on that list, they drop straight in.

Get A Free Trial

Retire the rack. Keep every number.

Pilot a cloud PBX on a real team and port live numbers in. No new hardware. No downtime. No surprises on the invoice.

Get A Free Trial See Pricing

Free trialNo card requiredPort numbers freeMonth-to-month billing

Hosted Phone · Cloud PBXv3.8

Your business phone system, without the rack.

A cloud-native PBX that replaces legacy hardware in a weekend — every extension, every IVR, every voicemail, on a platform your team can actually run.

Get A Free Trial See Pricing

Desk phoneMobileDesktopBrowser

cloud PBX · admin+27 82 100 0001

capacity

Live load

3 queues

healthy

On call

Idle

Wrap-up

Active call

auto-cycling

Ext. 4012 · Sarah Kruger

LIVE

Sales · queue: Support · 02:14

4012
Sarah Kruger
SalesOn call
4087
Daniel Achebe
EngIdle
4204
Lerato Mokoena
ITIdle
4156
Tunde Bello
OpsIdle

Queue

3 calls

Avg wait

0:18

Agents

12 / 14

1 extension · 4 devices

desk · mobile · desktop · browser

99.9%

carrier-grade SLA

Any device

One extension lives on every device you already use.

A single line of numbers, voicemail and routing rules — reflected perfectly on desktop, mobile, browser and SIP hardware. No reprovisioning, ever. Try our business phone service.

Desktop

Mac · Windows

Ext. 1021

Mobile

iOS · Android

Ext. 1021

Browser

Any tab, no install

Ext. 1021

Desk phone

SIP handsets

Ext. 1021

Launch plan

Five steps. One weekend. Your numbers stay live.

A dedicated cutover lead owns every step end-to-end. You stay focused on customers; we handle handsets, ports and dial-plans, with auto attendant setup included.

Discovery

Extension plan, call flows, IVR tree

Provision

Auto-config 50 handsets at once

Port orders

Submitted with zero customer effort

Pilot

Parallel running with your old PBX

Cutover

Friday night; live Monday morning

Everything you expect

Enterprise PBX features, without the enterprise rollout.

Every feature an IT lead has spent years wiring together, shipped in a single admin panel. Every change is one click, not a ticket. Get toll-free numbers on the SIP standard.

IVR · Main line+1 ••• 555 0110

Time-of-dayHoliday rulesOverflow → callback

Auto-attendant & IVR

Multi-level menus, time-of-day routing, holiday overrides. Build it visually; no scripting.

Inbox · voicemail3 new

Carla M.
00:42
New
Unknown
01:15
New
Jordan B.
00:28
Read

Voicemail-to-email

Audio, transcript and caller ID delivered to the right inbox — or a channel in your team messenger.

Hunt group · Sales1 in queue · 0:08

MKLRAMJBRinging → Maya

Pickup

94%

Avg ring

0:06

Today

318

Longest-idleFallback: voicemail · 25s

Hunt groups

Ring teams sequentially, simultaneously, or by longest-idle. Change groups from a browser tab.

REC00:42 / 04:18

Carla M.→ ext 1021Sales · inbound

AES-256PCI pause7-yr retention1.4 MB · S3

Call recording

On-demand or always-on. AES-256 at rest, with granular retention and access controls.

Presence · BLFSales floor · 12 keys

Mayaext 201K1—Available
Lucasext 204K202:14On call
Ayandaext 215K3—DND

1 free1 busy1 DNDLive · 200ms

Presence & BLF

Live status shared across desk phones, mobile and desktop. Never transfer to a busy colleague.

Calls · past 24h

1,284+12.4%

24h7d30d

Answer

92%

AHT

4:12

Abandon

2.1%

Call analytics & call queues

Live wallboards with queue depth, SLA and abandonment — self-serve drill-downs to every call-record row.

Customer Stories

Teams that retired their on-prem PBX for a login.

Verified migrations from legacy PBXs to TKOS Hosted Phone System.

Carla Mendez

Head of Operations

Prime Roofing

4.9

“Four locations ran on four legacy PBXs. The migration took a weekend. We kept every number and cut our phone bill by thirty-one percent.”

Cloud Phone

Marcus Obi

Founder & CEO

Lagos Freight Works

4.9

“We picked up every driver call across three depots on one platform. Dispatch response dropped from minutes to seconds.”

Cloud Phone

Kenji Watanabe

Operations Lead

Saitō Logistics

4.8

“Porting our numbers was painless and carrier reporting finally matches what finance sees. Nothing falls between the cracks anymore.”

SIP Trunking

Priya Shah

Director of CX

Harborlight Swim

4.8

“Reps work from home and the office without changing a single extension. Our callers never notice the difference.”

Cloud Phone

FAQ

Questions IT leaders ask before moving to a hosted PBX.

Everything an IT or operations lead needs to scope a cloud phone rollout on TKOS.

Yes. TKOS is SIP-standard and auto-provisions certified Yealink, Poly, Cisco, Grandstream and Fanvil handsets. If your phones are on that list, they drop straight in.

Get A Free Trial

Retire the rack. Keep every number.

Pilot a cloud PBX on a real team and port live numbers in. No new hardware. No downtime. No surprises on the invoice.

Get A Free Trial See Pricing

Free trialNo card requiredPort numbers freeMonth-to-month billing

Your business phone system, without the rack.

One extension lives on every device you already use.

Five steps. One weekend. Your numbers stay live.

Discovery

Provision

Port orders

Pilot

Cutover

Enterprise PBX features, without the enterprise rollout.

Auto-attendant & IVR

Voicemail-to-email

Hunt groups

Call recording

Presence & BLF

Call analytics & call queues

Teams that retired their on-prem PBX for a login.

Questions IT leaders ask before moving to a hosted PBX.

Q1.Can we keep our existing desk phones?

Q2.How are numbers ported in?

Q3.Do agents need to be in the office?

Q4.Is the auto-attendant customizable?

Q5.What happens if our internet goes down?

Retire the rack. Keep every number.

Your business phone system, without the rack.

One extension lives on every device you already use.

Five steps. One weekend. Your numbers stay live.

Discovery

Provision

Port orders

Pilot

Cutover

Enterprise PBX features, without the enterprise rollout.

Auto-attendant & IVR

Voicemail-to-email

Hunt groups

Call recording

Presence & BLF

Call analytics & call queues

Teams that retired their on-prem PBX for a login.

Questions IT leaders ask before moving to a hosted PBX.

Q1.Can we keep our existing desk phones?

Q2.How are numbers ported in?

Q3.Do agents need to be in the office?

Q4.Is the auto-attendant customizable?

Q5.What happens if our internet goes down?

Retire the rack. Keep every number.