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Privacy and policy

TECHKNOWLEDGE OPEN SYSTEMS CC – Privacy Policy

TECHKNOWLEDGE OPEN SYSTEMS CC values the privacy of its users and is committed to protecting their personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, transfer, and store personal information.

1. Collection of Personal Information

We collect personal information when you:

– Create an account or purchase products/services through our website or apps

– Sign up for our newsletter or submit inquiries to us 

– Interact with us on social media platforms

– Participate in surveys, contests, or promotions

Types of personal information collected:

– Contact details – name, email, address, phone number

– Financial information – payment card details, bank account numbers

– Demographic information – age, gender, location, interests 

– Other unique identifiers – device ID, IP address, cookies

We may also collect non-identifiable information about how our website is accessed and used. This data is aggregated and does not identify specific individuals.

2. Use of Personal Information

We use the personal information collected for purposes such as:

– Providing and delivering products/services you request or purchase

– Sending marketing and promotional communications 

– Responding to questions, comments, or other requests

– Conducting research and analysis to improve our offerings

– Preventing and detecting fraud, spam, abuse, security issues

– Complying with legal obligations and enforce our terms

3. Disclosure of Personal Information

We do not sell personal information to third parties. We may disclose information to:

– Service providers under contract who help operate our business (billing, marketing, technical support etc.)

– Law enforcement, government officials, or other third parties when compelled by subpoena, court order, or other legal process

– If needed to protect the rights, safety, and property of the company, users, or the public

4. International Transfer of Data

As we operate globally, we may transfer your personal information to countries outside of your jurisdiction to process it for the purposes outlined above. We take appropriate steps to safeguard such transfers according to applicable data protection laws.

5. Data Retention and Deletion

We retain personal information only as long as needed to fulfill the purposes above or as required by law. You can request deletion of your personal information by contacting us – we will comply unless retention is necessary for legitimate business or legal purposes.

6. Security of Personal Information

We use technical and administrative security measures such as encryption, access controls, and contractual obligations to protect personal information from unauthorized access and disclosure. However, the Internet cannot be guaranteed to be 100% secure, so we cannot ensure or warrant the security of personal information.

7. Children’s Personal Information

Our products and services are not directed to children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information. If you believe we might have information about a child under 16, please contact us.

8. Your Data Rights and Choices

You can request access to, correction, or deletion of your personal information by contacting us. You can object to processing of your personal information, or ask us to restrict processing or request portability of your information. You can opt out of marketing communications we send you at any time. 

9. Cookies and Tracking Technologies

We and our third party partners use cookies, web beacons, pixels, and other tracking technologies on our website to collect information about your browsing activities, such as pages visited or ads viewed. This allows us to optimize and personalize the website experience for our visitors.

10. Privacy Policy Updates

We may occasionally update this policy as required by law or to reflect changes to our information practices or business operations. For significant changes, we will provide notice on our website. Periodic review of this page is recommended to check for updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: 

TECHKNOWLEDGE OPEN SYSTEMS CC  

Email: [email protected]

Address: Spaces Broadacres Willow Wood Business, 220, 3rd Avenue Broadacres , Fourways, Gauteng, 2191

Phone Number: +27 10 070 6000

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